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Paper Handling
Problem
Solution
The paper feed is
_
crooked or the paper
jams.
The paper does not
fully eject.
The paper may not be inserted firmly
enough: When feeding thicker than normal
paper, such as envelopes, press down
lightly on the top of the envelope while
pressing the LOAD/EJECT button.
The cut sheet feeder mode may be turned
on (DIP switch 2-2 is on). When the cut
sheet feeder is not in use, DIP switch 2-2
should always be off. Refer to 3-7.
The edge guides may be too far apart.
Adjust the edge guides to the width of the
paper. Refer to 2-4.
The dimensions of the paper may exceed
the specified limitations. Use only paper
sizes that are within the specified range.
Multi-part forms cannot be used with this
printer’s single-sheet feeding system.
Refer to 2-25, 8-4.
The paper guide may not be attached, or it
may not be in the correct position. When
printing on single sheets, use the paper
guide in its upright position.
Refer to 2-2.
You may be trying to eject the paper using
the FORM FEED button. The paper may not
be fully ejected if you use the FORM FEED
button. Always press the LOAD/EJECT
button to eject the paper.
The page length setting may be wrong. If
the page length is incorrectly set by your
software, the paper may not fully eject.
Check your software settings.
Troubleshooting
7-15