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Problem Solver 211
The printer sounds like it is printing, but nothing prints
The print head moves, but nothing prints.
The nozzle check pattern is not printed correctly.
The prints are not what you expected
Print quality is poor, uneven, too light, or too dark.
o
Confirm the printer operation
Print a nozzle check pattern. Because a nozzle check pattern can be printed without connecting
to a computer, you can check the operations and print status for the printer. See “Checking for
clogged nozzles” on page 184.
Check the next section if the nozzle check pattern is not printed correctly.
o
Is the message Motor Self Adjustment displayed on the control panel’s screen?
The printer adjusts the internal motor. Wait for a while without turning off the printer.
o
Perform head cleaning.
The nozzles may be clogged. Print a nozzle check pattern again after performing head cleaning.
See “Cleaning the print head” on page 187.
o
Has the printer been left unused for a long time?
If the printer has not been used for a long time, the nozzles may have dried up and have been
clogged.
o
Are the print head nozzles clogged?
If the nozzles are clogged, specific nozzles do not fire ink and the print quality declines. Print a
nozzle check pattern.
See “Checking for clogged nozzles” on page 184.
o
Was Head Alignment performed?
With bidirectional printing, the print head prints while moving left and right. If the print head is
misaligned, ruled lines may be misaligned accordingly. If vertical ruled lines are misaligned with
bidirectional printing, perform Head Alignment.
See “Minimizing Print Misalignments (Head Alignment)” on page 189.
o
Are you using a genuine Epson ink cartridge?
This printer is developed for use with Epson ink cartridges. If you use non-Epson ink cartridges, the
prints may smear, or the color of the printed image may be changed because the remaining ink
level is not correctly detected. Be sure to use the correct ink cartridge.