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11.4 Limited Warranty
(outside U.S., EU and
Switzerland)
Notwithstanding the disclaimer of
warranties above, this product, excluding
batteries and liquid crystal display (LCD),
is guaranteed by Franklin to be free of
defects in materials or workmanship for
a period of one year from the date of
purchase. It will be repaired or replaced
with an equivalent product (at Franklin’s
option) free of charge for any defect in
workmanship or materials during that
time.
Products purchased outside the
United States, the European Union and
Switzerland that are returned under
warranty should be returned to the
original vendor with proof of purchase
and description of fault. Charges will be
made for all repairs unless valid proof of
purchase is provided.
This warranty explicitly excludes defects
due to misuse, accidental damage, or
wear and tear. This warranty does not
aect the consumer’s statutory rights.
11.5 Limited Warranty
(Australia)
Our goods come with guarantees that
cannot be excluded under the Australian
Consumer Law. You are entitled to
a replacement or refund for a major
failure and compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the goods
repaired or replaced if goods fail to be
of acceptable quality and the failure
does not amount to a major failure. This
product, excluding batteries and liquid
crystal display (LCD), is guaranteed by
Franklin to be free of defects in materials
or workmanship for a period of one
year from the date of purchase. If you
think your product is defective, please
contact Franklin to arrange for repair or
replacement:
FRANKLIN ELECTRONIC PUBLISHERS
(AUST) PTY LTD.
Unit 4, 25 Gibbes Street, Chatswood, NSW
2067, Australia
Contact person: Service Manager
Tel: 1800 882 588
Email: service_au@franklin.com
Charges will be made for all repairs unless
valid proof of purchase is provided. Your