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fi-6140/fi-6240 Image Scanner Getting Started AP-1
Appendix1 TROUBLESHOOTING
■ Troubleshooting checklist
Symptom Check this item Remedy
Scanner does not turn on. Have you pressed the power button on? Push the power button.
Are the AC cable and AC adapter
properly connected to the
scanner?
Correctly connect the AC cable and the AC adapter.
Disconnect the AC cable and the AC adapter from
the scanner, then connect them again.
If this does not restore the power supply, contact
the store where you purchased the scanner or an
authorized FUJITSU scanner service provider.
Is Windows normally started up? Push the power button again after completely
starting up Windows.
Scanning does not start. Are the documents loaded correctly on the
ADF paper chute?
Load the document correctly on ADF paper chute.
Is the ADF closed completely? Close the ADF completely.
Is the USB cable or SCSI cable properly
connected?
Correctly connect the cable. (When a USB hub is
used, check the hub's power supply.)
(When using SCSI interface) Is SCSI ID
set correctly?
Set SCSI ID correctly by SCSI ID switch on rear of
scanner.
Does the Function Number Display
indicates an alarm or an error?
When the Function Number Display indicates an
alarm or an error, refer to chapter 6 "Troubleshoot-
ing" of "fi-6140/fi-6240 Operator’s Guide" for
removing the alarm or the error.
Does the alarm state remain displayed
even after the scanner has been turned off
and back on again?
Turn off and on the power button.
If this does not eliminate the alarm state, contact the
store where you purchased the scanner or an
authorized FUJITSU scanner service provider.