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- Troubleshooting
Power On Self Test Messages
The following is an alphabetic list of error-and-status messages that Phoenix BIOS and/or your operating
system can generate and an explanation of each message. Error messages are marked with an *. If an error
message is displayed that is not in this list, write it down and check your operating system documentation
both on screen and in the manual. If you can find no reference to the message and its meaning is not clear,
contact your support representative for assistance.
nnnn Memory Cache Passed
Where nnnn is the amount of system cache in kilobytes successfully tested by the Power On Self
Test. (This can only appear if you have an SRAM PC Card installed.)
Floppy Disk drive A error or Floppy Disk drive B error
Drive A: or B: is present but fails the BIOS Power On Self Test diskette tests. Check to see that the
drive is defined with the proper diskette type in the Setup Utility, See “BIOS Setup Utility” on page 56.
and that the diskette drive is installed correctly. If the disk drive is properly defined and installed, avoid
using it and contact your support representative.
*Extended Memory Failed at address line: xx
Extended memory not working or not configured properly. If you have an installed memory upgrade
module, verify that the module is properly installed. If it is properly installed, you may want to check
your Windows Setup to be sure it is not using unavailable memory until you can contact your support
representative.
nnnn Extended RAM Passed
Where nnnn is the amount of memory in kilobytes successfully tested.