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Troubleshooting
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■ Use PC Doctor or a third-party diagnostic program to help determine if the
memory module is failing. For more information, see “Adding or replacing
memory” on page 246.
You see a “Not enough memory” error message
■ Close all programs, then restart your notebook.
Modem
Your modem does not dial or does not connect
■ Make sure that the modem cable is plugged into the modem jack and not
the Ethernet network jack. See “Left side” on page 3 to make sure that the
connections have been made correctly.
■ Make sure that your notebook is connected to the telephone line and the
telephone line has a dial tone.
■ Make sure that the modem cable is less than 6 feet (1.8 meters) long.
■ Remove any line splitters or surge protectors from your telephone line,
then check for a dial tone by plugging a working telephone into the
telephone wall jack.
■ If you have additional telephone services such as call waiting, call
messaging, or voice mail, make sure that all messages are cleared and call
waiting is disabled before using the modem. Contact your telephone
service to get the correct code to temporarily disable the service. Also make
sure that the modem dialing properties are set appropriately.
Help and
Support
For more information about troubleshooting memory errors
in Windows XP, click Start, then click Help and Support.
Type the keyword memory error in the HelpSpot Search
box , then click the arrow.