Gateway 200 Laptop User Manual


 
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Chapter 17: Troubleshooting
www.gateway.com
You forgot your startup password
The password feature (which is set in the BIOS Setup utility) is very secure,
with no easy way to recover a forgotten password. You must return your
notebook for repair. Call Gateway Technical Support for instructions.
PC Cards
You installed a PC Card and now your notebook is having problems
Make sure that you have correctly installed required software for the
PC Card. For more information, see your PC Card’s documentation.
Make sure that the PC Card you installed is not causing a system resource
conflict. For more information on resource conflicts, see “Device
installation” on page 254.
Power
Your notebook is not working on AC power
Make sure that your AC power adapter is connected correctly to your
notebook. For more information, see “Connecting the AC adapter” on
page 26.
If your notebook is plugged into a surge protector, make sure that the surge
protector is connected securely to an electrical outlet, turned on, and
working correctly. To test the outlet, plug a working device, such as a lamp,
into the outlet and turn it on.
Make sure that the AC power adapter cables are free from cuts or damage.
Replace any damaged cables.
Your notebook is not working on battery power
Make sure that the battery is installed correctly. For more information, see
“Changing batteries” on page 151.
Make sure that the battery is fully recharged. For more information, see
“Recharging the battery” on page 149.
Make sure that the battery is calibrated correctly. For more information,
see “Recalibrating the battery” on page 150.