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Reinstalling device drivers
www.gateway.com
Reinstalling device drivers
Device drivers are programs that control devices such as the computer display,
DVD or recordable CD drives, and modems. Drivers translate information
between computer devices and programs.
Drivers for your original computer hardware are installed at Gateway. If you
install a new device, you need to install the drivers provided by the device
manufacturer.
You should reinstall device drivers:
■ If directed to do so while troubleshooting
■ If you see a message indicating that there is a problem with a device driver
If you need to reinstall device drivers because you are directed to do so while
troubleshooting or if a message tells you that there is a problem with a device
driver, reinstall the device drivers by completing the following task.
If you just reinstalled Windows XP or Windows 2000, the device drivers were
automatically reinstalled.
If you are not comfortable with the procedures covered in this section, seek
help from a more experienced computer user or a computer service technician.
To reinstall device drivers:
1 Insert the red Gateway CD into the DVD or recordable CD drive. If the
program starts automatically, go to Step 5.
- OR -
If the program does not start automatically, go to Step 2.
2 Click Start, then click Run. The Run dialog box opens.
Important If the drive you want to use is not in the modular bay, you
need to swap modules. For more information about
swapping modules, see “Changing drives” on page 246.