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Troubleshooting
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Memory
You see a “Memory error” message
■ Make sure that the memory modules are inserted correctly in the memory
bay slots. For more information, see “Adding or replacing memory” on
page 243.
■ Use PC Doctor or a third-party diagnostic program to help determine if a
memory module is failing. For more information, see “Adding or replacing
memory” on page 243.
You see a “Not enough memory” error message
■ Close all programs, then restart your notebook.
Memory card reader
Drive letters for the memory card slots do not appear in the My
Computer window
■ Reboot your notebook.
Modem (dial-up)
Your modem does not dial or does not connect
■ Make sure that the modem cable is plugged into the modem jack and not
the Ethernet network jack. See “Back” on page 6 to make sure that the
connections have been made correctly.
■ Make sure that your notebook is connected to the telephone line and the
telephone line has a dial tone.
■ Make sure that the modem cable is less than 6 feet (1.8 meters) long.
■ Remove any line splitters or surge protectors from your telephone line,
then check for a dial tone by plugging a working telephone into the
telephone wall jack.
Help and
Support
For more information about troubleshooting memory errors
in Windows XP, click Start, then click Help and Support.
Type the keyword memory error in the Help and Support
Search box , then click the arrow.