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hp printer limited warranty statement
A. extent of limited warranty
1. Hewlett-Packard (HP) warrants to the end-
user customer that the HP products specified
above will be free from defects in materials
and workmanship for the duration specified
above, which duration begins on the date of
purchase by the customer.
2. For software products, HP’s limited warranty
applies only to a failure to execute
programming instructions. HP does not
warrant that the operation of any product
will be uninterrupted or error free.
3. HP’s limited warranty covers only those
defects that arise as a result of normal use of
the product, and does not cover any other
problems, including those that arise as a
result of:
a. Improper maintenance or modification;
b. Software, media, parts, or supplies not
provided or supported by HP;
c. Operation outside the product’s
specifications;
d. Unauthorized modification or misuse.
4. For HP printer products, the use of a non-HP
ink cartridge or a refilled ink cartridge does
not affect either the warranty to the customer
or any HP support contract with the
customer. However, if
printer failure or
damage is attributable to the use of a non-HP
or refilled ink cartridge, HP will charge its
standard time and materials charges to
service the printer for the particular failure or
damage.
5. If HP receives, during the applicable
warranty period, notice of a defect in any
product which is covered by HP’s warranty,
HP shall either repair or replace the
product, at HP’s option.
6. If HP is unable to repair or replace, as
applicable, a defective product which is
covered by HP’s warranty, HP shall, within a
reasonable time after being notified of the
defect, refund the purchase price for the
product.
7. HP shall have no obligation to repair,
replace, or refund until the customer returns
the defective product to HP.
8. Any replacement product may be either new
or like-new, provided that it has functionality
at least equal to that of the product being
replaced.
9. HP products may contain remanufactured
parts, components, or materials equivalent
to new in performance.
10.HP’s Limited Warranty Statement is valid in
any country where the covered HP product
is distributed by HP. Contracts for additional
warranty services, such as on-site service,
may be available from any authorized HP
service facility in countries where the
product is distributed by HP or by an
authorized importer.
hp product duration of limited warranty
Software 90 days
Accessories 90 days
Ink cartridges 90 days
Printer peripheral hardware (see below for details) 1 year
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