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Possibly a paper jam
1. Open window
2. Switch power off
3. Clear paper path
4. Switch power on
5. Align printheads
There may be paper jammed in the printer. (The printer has
detected that a motor is blocked and the likely cause is a paper jam;
however, it may be due to some other cause.)
Follow these steps to check the paper path, as described in Clearing
a paper jam. When the jammed paper has been cleared, you are
strongly recommended to align the printheads, as they are quite
likely to have become misaligned as a result of the paper jam.
Printhead replacement not
available now. Cancel print
jobs before replacement
You have requested the printer to replace one or more printheads,
but the printer is busy printing a job and cannot honor the request
now.
Either: press the Cancel key to cancel the job that is currently
printing, and then again select Replace Printheads (from the Ink
system menu).
Or: wait until the job has finished printing (and there are no more
jobs in the print queue), and then again select Replace Printheads
(from the Ink system menu).
Printhead warning
Poor print quality
A problem has occurred with one or more printheads. The
printheads are still functional. The problem was detected either
during printhead alignment or during troubleshooting. If you have
completed the routine, the system was unable to clean the
printheads fully.
You should use the Troubleshooting procedure
to correct any print
quality problems that may be apparent; alternatively, you should
replace the printheads (see Printhead replacement
).
Front-panel messages
Message Explanation and action