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Paper loading problems
The front panel keeps indicating that paper is misaligned or incorrectly positioned.
Roll paper
• The roll paper may be loaded the wrong way. The paper should load over the roll towards you, see Loading
roll paper.
• The paper may be skewed. The right-hand edge must be parallel to the blue line on the front paper deflector.
• Ensure that the paper is wrapped tightly on the roll.
• Check that the paper is correctly loaded onto the spindle, see Installing a new roll on the printer
.
Sheet paper
• The sheet must be loaded with the right-hand edge against the blue line on the printer platen and the front
edge against the blue line just after the pinch rollers, see Loading sheet paper
.
• The paper may be crumpled or warped or may have irregular edges.
• If you are using hand-cut paper, the edges may not form a right angle or they may be rough. Do not use hand-
cut paper. Use only purchased sheet paper.
• If the paper is curled with the curl up it will be very difficult to load. It is easier to load it with the curl down