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Solving problems
• To find the meaning of front-panel messages, see Message descriptions.
• If you know the problem is related to a certain task, first check the relevant section in this manual, for step-by-
step procedures. Use this manual’s index or table of contents to find the section. For example, if you are
having difficulty with page formatting, refer to Page format
.
• If the problem is directly related to the quality of your printed images, refer first to Print quality problems
.
• Refer to the appropriate topic:
– Ink supply problems
– Paper problems
– Communication problems
– Image error
– Other problems
• If the problem could be related to your software driver, and you are using an HP driver, refer to the driver’s
troubleshooting documentation and the on-line help in your application software.
• If the problem has no obvious cause, refer to Finding the source of your problem
.
• If you still cannot solve the problem, see Getting help
.