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Internal error. codes
Digital Sender halted .
Internal problem.
●
See the internal error table starting on page 61.
Invalid credentials. Check
account name and passw ord.
The account name and
password that have been
configured for authenticating
LDAP searches are invalid.
●
Use the E-mail configuration menu at the control
panel to change the account name and password.
Invalid password. Press any
key to retry.
The digital sender did not
recognize the password you
entered.
●
Press any key and then retype the password. The
password is case-sensitive, so make sure you type
the right combination of uppercase and lowercase
letters.
●
If the problem persists see “Erasing administrator
password” on pag e31.
JetDirect not responding.
Please check the card or the
firmware version.
The firmware version of the
HPJetDirect print server
(interface card) installed in
the digital sender is not
compatible with the product.
●
Contact HPcustomer support.
The LDAP configuration is
inconsistent. Please check.
There is a problem with the
LDAP configuration.
●
Using the E-mail configuration menu, make sure
that you have correctly configured the LDAP server
●
Try reentering the information in the E-mail
configuration menu.
●
Turn the digital sender off and then back on.
●
If the problem persists, contact HPcustomer
support.
LDAP protocol error. The LDAP search could not
complete because of a
problem with a network
connection or LDAP server.
●
Turn the digital sender off and then back on.
●
Check that the other functions of the digital sender
are working.
●
Make sure the LDAP server is functioning properly
●
If the problem persists, contact HPcustomer
support.
Control panel messages (continued
Message Description Actions