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Getting Help When Things Go Wrong
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The printer is really slow. Your computer may have less
than the minimum system
requirements.
1 Check the amount of RAM and processor
speed in your computer. See “System
Requirements” on page 57.
2 Free up some space on your hard drive.
Having less than 100MB of free space on
your computer’s hard drive can mean
longer processing times.
Too many software programs
may be running at the same
time.
Close all unnessary software programs.
You may be using outdated
printer software.
Check the printer driver you are using. Be sure
to check the HP web site at http://
www.hp.com/support/home_products for
the most recent software updates.
You may be printing a
complex document
containing graphics or
photographs.
Be patient. Large, complex documents
containing graphics or photographs print
slower than text-only documents.
Why won’t it print? continued
What is the problem? Possible cause To solve the problem…