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Solution: Remove all but one memory card. The HP All-in-One reads the remaining
memory card and displays the first photo stored on the memory card.
Cause: You have inserted a Compact Flash memory card backwards or upside
down.
Solution: Remove the memory card and reinsert it correctly. The front label of the
Compact Flash card faces left.
Cause: You have not fully inserted the memory card.
Solution: Remove the memory card and reinsert it in the memory card slot until it
stops.
Disconnected
Cause: Several situations can cause this error message to appear.
• Your computer is not turned on.
• Your computer is not connected to the HP All-in-One.
• The software that came with the HP All-in-One was not installed correctly.
• The software that came with the HP All-in-One is installed, but it is not running.
Solution: Make sure your computer is turned on and is connected to the HP All-in-
One. Also make sure you installed the software that came with the HP All-in-One.
For more information, see:
•“
Communication problems over a USB connection” on page 109
•“
Network troubleshooting” on page 120
No scan options
Cause: The software that came with the HP All-in-One is not running, or has never
been installed.
Solution: Make sure the software is installed and running. For more information,
see the Setup Guide that came with the HP All-in-One.
Out of disk space
Cause: There is not enough available memory on your computer to perform the
task.
Solution: Close some applications and try the task again.
Memory card must be in slot
Cause: The feature you are trying to use is only available when there is a memory
card inserted in the HP All-in-One.
Errors 155
Troubleshooting