Filter
Top Products
For more information, see:
•“
Recommended papers for printing and copying” on page 60
•“
Load paper” on page 63
Cause: You were trying to make a borderless copy without using photo paper.
Errors
This section contains the following categories of messages about your product:
•
Product messages
•
File messages
•
General user messages
•
Paper messages
•
Power and connection messages
•
Ink cartridge and printhead messages
Product messages
The following is a list of product-related error messages:
•
Carriage blocked
•
Carriage jam
•
Carriage stall
•
Product stall error
•
Firmware revision mismatch
•
Memory is full
•
Mechanism error
•
Photo tray problem
•
Photo tray cannot engage
•
Photo tray cannot disengage
•
Scan errors
•
Unable to print
•
Product might not be correctly installed
•
Product was not found
•
Product could not find available scan destinations
•
Required software component was not found or was incorrectly installed
•
Error occurred while communicating with the product
•
Missing HP Photosmart Software
Chapter 14
204 Troubleshooting
Troubleshooting