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Control panel message Description Recommended action
13.JJ.NT PAPER JAM OPEN INPUT
TRAYS
alternates with
Open all trays
A jam has occurred in a tray. 1. Open each tray and check for jammed
paper.
2. Open the top cover.
3. Remove the print cartridge and any
paper.
4. Reinstall the print cartridge and close
the top cover.
5. Close all trays.
21 PAGE TOO COMPLEX
For help press
alternates with
21 PAGE TOO COMPLEX
To continue press OK
The data in the print job is too complex. 1. Press the OK button to print the
transferred data (some data might be
lost).
2. If this message displays often, simplify
the print job or install more memory.
22 EIO X BUFFER OVERFLOW
To continue press OK
Too much data was sent to the EIO card in
the specified slot [X]. An improper
communications protocol might be in use.
Note: EIO 0 is reserved for the HP Jetdirect
embedded print server.
1. Press the OK button to clear the
message. (The job will not be printed.)
2. Check the host configuration. If the
message persists, contact an HP-
authorized service or support provider.
22 EMBEDDED I/O BUFFER OVERFLOW
To continue press OK
Too much data was sent to the product's
internal HP Jetdirect.
Press the OK button to continue printing.
Some data might be lost.
22 USB I/O BUFFER OVERFLOW
To continue press OK
Too much data was sent to the USB port. Press the OK button to clear the error
message. (The job will not be printed.)
40 EIO X BAD TRANSMISSION
To continue press OK
The connection has been broken between
the product and the EIO card in the specified
slot [X].
Note: EIO 0 is reserved for the HP Jetdirect
embedded print server.
Press the OK button to clear the error
message and continue printing.
40 EMBEDDED I/O BAD TRANSMISSION
To continue press OK
The connection has been broken between
the product and HP Jetdirect print server.
Press the OK button to clear the error
message and continue printing.
41.3 UNEXPECTED SIZE IN TRAY 1
MANUALLY FEED <TYPE> <SIZE>
You have configured Tray 1 for a different
size of paper than the print job requires.
Reload the tray with the correct paper size.
If another tray contains the correct size, the
product prompts you to press the OK button
to use another tray.
Table 10-1 Control-panel messages (continued)
148 Chapter 10 Solve problems ENWW