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The fax does not respond ........................................................................ 234
The fax has a dedicated phone line ........................................... 234
An answering machine is connected to the product ..................... 234
A telephone handset is connected to the product ......................... 235
The Answer Mode setting is set to the Manual setting ................... 235
Voice mail is available on the fax line ........................................ 235
The product is connected to a DSL phone service ........................ 236
The product uses a fax over IP or VoIP phone service ................... 236
An error message displays on the control panel ......................................... 237
The No fax detected. message displays ..................................... 237
The Communication error. message displays .............................. 237
The Fax storage is full. message displays ................................... 238
The Fax is busy. message displays ............................................ 238
A fax is received but does not print .......................................................... 239
The Private Receive feature is on ............................................... 239
Sender receives a busy signal .................................................................. 239
A handset is connected to the product ........................................ 239
A phone line splitter is being used ............................................. 239
No dial tone .......................................................................................... 239
Cannot send or receive a fax on a PBX line ............................................... 239
Solve general fax problems .................................................................................... 240
Faxes are sending slowly ........................................................................ 240
Fax quality is poor ................................................................................. 241
Fax cuts off or prints on two pages ........................................................... 241
Product updates ................................................................................................................... 243
3 Parts and diagrams ......................................................................................................................... 245
Order parts by authorized service providers ............................................................................ 246
Orderable parts .................................................................................................... 246
Whole unit replacement ......................................................................................... 246
Related documentation and software ....................................................................... 247
Supplies and accessories ....................................................................................... 248
Service parts ........................................................................................................ 248
How to use the parts lists and diagrams .................................................................................. 249
Scanner and document feeder main assemblies ....................................................................... 250
Covers ................................................................................................................................ 252
Internal assemblies ............................................................................................................... 254
Internal assemblies (1 of 5) ..................................................................................... 254
Internal assemblies (2 of 5) ..................................................................................... 256
Internal components (3 of 5) ................................................................................... 258
Internal assemblies (4 of 5) ..................................................................................... 260
ENWW xiii