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Labels
The labels affixed to the computer provide information needed when troubleshooting system
problems or traveling internationally with the computer.
●
Service tag—Provides important information including:
The service tag label is affixed to the bottom of the computer. When contacting technical
support, have this information available.
Item Description Function
1 Serial number (s/n) An alphanumeric identifier that is
unique to each product.
2 Product name The name affixed to the front of the
computer.
3 Warranty period The duration (in years) of the
warranty period for this computer.
●
Microsoft Certificate of Authenticity—Contains the Windows Product Key. You might need the
Product Key to update or troubleshoot the operating system. This certificate is affixed to the
bottom of the computer.
● Regulatory label—Provides regulatory information about the computer. The regulatory label is
affixed inside the battery bay.
● Modem approval label—Provides regulatory information about the modem and lists the agency
approval markings required by some countries or regions where the modem has been approved
for use. You might need this information when traveling internationally. The modem approval
label is affixed inside the hard drive bay.
● Wireless certification label(s) (select models only)—Provides information about optional wireless
devices and the approval markings of some of the countries or regions where the devices have
been approved for use. An optional device might be a wireless local area network (WLAN)
device or an optional Bluetooth device. If the computer model includes one or more wireless
devices, one or more certification labels are included with the computer. You might need this
information when traveling internationally. Wireless certification labels are affixed inside the Mini
Card compartment.
● SIM (subscriber identity module) label (select models only)—Provides the ICCID (Integrated
Circuit Card Identifier) of the SIM. This label is located inside the battery bay.
● HP Mobile Broadband Module serial number label (select models only)—Provides the serial
number of the HP Mobile Broadband Module. This label is located inside the battery bay.
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