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Installing and Removing Drives ....................................................................................... 107
Removing a 5.25-inch Drive from a Drive Bay ................................................ 108
Installing a 5.25-inch Drive into a Drive Bay ................................................... 109
Removing a 3.5-inch Drive from a Drive Bay .................................................. 111
Installing a 3.5-inch Drive into a Drive Bay ..................................................... 113
Removing and Replacing the Primary 3.5-inch Internal Hard Drive ................ 115
Removing and Replacing a Removable 3.5-inch SATA Hard Drive ............... 117
Fan duct ........................................................................................................................................... 122
Front Fan Assembly ......................................................................................................................... 123
Hood Sensor .................................................................................................................................... 125
Front I/O, Power Switch Assembly ................................................................................................... 126
Speaker ............................................................................................................................................ 128
Heat sink .......................................................................................................................................... 129
Processor ......................................................................................................................................... 131
Power Supply ................................................................................................................................... 132
System Board ................................................................................................................................... 134
Using the Small Form Factor Computer in a Tower Orientation ...................................................... 136
8 Troubleshooting Without Diagnostics ...................................................................................................... 137
Safety and Comfort .......................................................................................................................... 137
Before You Call for Technical Support ............................................................................................. 137
Helpful Hints ..................................................................................................................................... 138
Solving General Problems ................................................................................................................ 140
Solving Power Problems .................................................................................................................. 144
Solving Hard Drive Problems ........................................................................................................... 145
Solving Media Card Reader Problems ............................................................................................. 148
Solving Display Problems ................................................................................................................. 150
Solving Audio Problems ................................................................................................................... 154
Solving Printer Problems .................................................................................................................. 156
Solving Keyboard and Mouse Problems .......................................................................................... 157
Solving Hardware Installation Problems ........................................................................................... 159
Solving Network Problems ............................................................................................................... 161
Solving Memory Problems ............................................................................................................... 163
Solving Processor Problems ............................................................................................................ 165
Solving CD-ROM and DVD Problems .............................................................................................. 165
Solving USB Flash Drive Problems .................................................................................................. 168
Solving Front Panel Component Problems ...................................................................................... 169
Solving Internet Access Problems .................................................................................................... 169
Solving Software Problems .............................................................................................................. 171
Contacting Customer Support .......................................................................................................... 172
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