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Installation problems.................................................................................................................68
Power light is on or flashing......................................................................................................70
What the flashing light means............................................................................................71
If an error message appears..............................................................................................71
If no error message appears..............................................................................................71
Printer does not print................................................................................................................71
Verify the following.............................................................................................................71
Check the printer cable connection....................................................................................72
Printer is stalled..................................................................................................................73
If the printer still does not print...........................................................................................73
Document prints slowly.............................................................................................................74
Print cartridge problems...........................................................................................................75
Paper problems........................................................................................................................77
Paper jam...........................................................................................................................78
Out-of-paper message........................................................................................................79
Printer prints on multiple sheets at once............................................................................79
Photos do not print correctly.....................................................................................................80
Check the paper tray..........................................................................................................80
Check the printer properties...............................................................................................80
Problems with borderless documents.......................................................................................80
Borderless printing guidelines............................................................................................80
Image is printed at an angle...............................................................................................81
Fading occurs on the edges of a photo..............................................................................81
Photo has an unwanted border..........................................................................................81
For small photo paper...................................................................................................82
For small photo paper with a tear-off tab......................................................................82
Print quality is poor...................................................................................................................83
Document is misprinted............................................................................................................84
Text and images are misaligned.........................................................................................85
Document is printed off-center or at an angle....................................................................85
Parts of the document are missing or printed in the wrong place.......................................85
Envelope is printed at an angle..........................................................................................85
Document does not reflect the new print settings ..............................................................85
If you continue to have problems..............................................................................................85
A HP support
Ink cartridge warranty information............................................................................................86
Support process.......................................................................................................................86
HP support by phone................................................................................................................87
Phone support period.........................................................................................................87
Placing a call.......................................................................................................................87
After the phone support period...........................................................................................87
B Technical information
Printer specifications................................................................................................................88
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