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CHAPTER 13 TROUBLESHOOTING
13-2
Installation problems
If you cannot print over the network, check the following:
1. Make sure that the printer is powered on, is on-line and ready to print.
Verify that the printer and the configuration are good by printing the
configuration page. Refer to the NC-8100h Quick Network Setup Guide
for information on how to print the configuration page on your Print /
Fax server. If the test fails, check:
a. If the LED is not blinking after connected to the network, then the
network firmware settings may be corrupted. Please refer to step 3.
b. In this event, try to restore the factory default settings of the Print /
Fax server by pressing the TEST switch on the back panel of the
printer for longer than 5 seconds. Once you have done that, switch
the printer off and then on again, and try to print out the
configuration page.
2. If the configuration page prints but you cannot print documents, try the
following.
If none of the following steps are successful, there is almost certainly a hardware
or network problem!