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CHAPTER 13 TROUBLESHOOTING
13-10
Windows
®
95/98/Me Peer-to-Peer (HP
JetAdmin compatible method)
Troubleshooting
If you are having trouble printing on a Windows
®
95/98/Me Peer-to-Peer
network, check the following (HP JetAdmin compatible method):
1. If the Print / Fax server does not show up under JetAdmin on a
Windows
®
95/98/Me Peer-to-Peer network, try removing all of the
Windows
®
95/98/Me network software from the Network Control panel
and then reinstalling them as follows:
• First install the IPX/SPX-Compatible Protocol (or the TCP/IP
protocol if you are using a later version of JetAdmin), the Client for
Microsoft Networks, and the network adapter card driver.
• Install the Latest HP JetAdmin software.
• Restart the system, and then add the HP JetAdmin service.
Windows
®
95/98/Me/NT
®
4.0 Peer-to-Peer
Print (NetBIOS) Troubleshooting
If you are having trouble printing on a Windows
®
95/98/Me/NT
®
4.0 (or later)
Peer-to-Peer network (NetBIOS), check the following:
1. Make sure that the Brother NetBIOS Port driver is securely installed and
configured according to the Windows
®
95/98/Me/NT
®
4.0 Peer-to-Peer
(NetBIOS) chapter 7. You may find that during the installation of the
port driver, the screen that prompts you for a Port name is not displayed.
This happens on some Windows
®
95/98/Me/NT
®
4.0 computers. Press the
ALT and TAB keys to make it appear.
2. Make sure that the Print / Fax server is configured to be in the same
workgroup or domain as the rest of your computers. It may take several
minutes for the Print / Fax server to appear in the network neighborhood.