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CHAPTER 13 TROUBLESHOOTING
13-15
DLC/LLC Troubleshooting
If you are having trouble printing with DLC/LLC, check the following:
1. Make sure that the DLC/LLC protocol is enabled using either BRAdmin,
a web browser or TELNET.
2. Make sure that the MAC address of the Windows
®
setting is as same as
the print configuration page result.
Web Browser Troubleshooting (TCP/IP)
1. If you can not connect to the Print / Fax server using your web browser
it may be worth checking the Proxy Settings of your browser. Look in
the Exceptions setting and if necessary, type in the IP address of the
Print / Fax server. This will stop your PC from trying to connect to your
ISP or proxy server every time you wish to look at the printer server.
2. Make sure that you are using the proper Web Browser, we recommend
Netscape Navigator version 4.xx or later/ Microsoft Internet Explorer
version 4.xx or later.