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Step 5
Ensure that you have entered the correct user name and user password that
are required by the PPP dial-up software.
The user name and the user password are provided by your network
operator.
Step 6
Check whether you can use the PPP dial-up software to dial successfully.
If you cannot use the PPP dial-up software to dial successfully, perform
further checks as follows:
1. Stop the PPP dial-up software and then power off the terminal. After
five minutes, power on the terminal, and then use the PPP dial-up
software to dial again.
2. Restore the default settings of the terminal.
If the problem persists, contact your network operator.
Step 7
Check whether the proxy server of the Web browser is correctly
configured. Take the Internet Explorer installed on a computer that runs
Windows XP as an example. To check whether the proxy server of the
Web browser is correctly configured, do as follows:
1. Launch the Internet Explorer.
2. Choose Tools > Internet Options.
3. In the Internet Options dialog box, click the Connections tab.
4. In the Local Area Network (LAN) settings group box, click LAN
Settings.
5. In the Proxy server group box of the Local Area Network (LAN)
Settings dialog box, ensure that the Use a proxy server for your
LAN (These settings will not apply to dial-up or VPN
connections). check box is cleared.
Step 8
Try to access multiple Web sites to check whether the terminal can access
these Web sites.
If the terminal still cannot access Web sites, contact your network service
provider.
What can I do if Web pages often cannot be displayed during Web page browsing
and can be displayed after the terminal is restarted?
Step 1
Ensure that the terminal and other devices, such as telephones or fax
machines, are connected to telephone lines through a splitter.
For details about how to install a splitter, see the related description in the
manual.
Step 2
Ensure that telephone lines are properly connected.
If the telephone lines are improperly connected, the stability of the
network connection is affected.