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Chapter
5
Troubleshooting
If you encounter a problem with the satellite modem, refer to the relevant
troubleshooting procedure or procedures in the sections that follow. If you cannot
correct the problem, contact Hughes Customer Care.
Topics:
• Cannot Access the System
Control Center
For support options and contact information, see Contact Information on page
xiii.
• Testing connectivity to the
satellite
Improper settings on the computer connected to the satellite modem can cause
problems. For instructions on conguring a computer to work properly with the
modem see Computer settings on page 37.
• Hot cable connector
• Checking for viruses and firewall
issues
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