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Check Procedures 51
CD-ROM drive cannot load
or eject when the system is
turned on and its eject
button is pressed and held.
See “CD-ROM Emergency-
exit <option 1>” on page 114
and “CD-ROM Emergency-
exit <option 2>” on page
114.
Disconnect all cables from
CD-ROM drive except
power cable, then press
eject button to try to unload
the disk.
CD-ROM drive power.
CD-ROM drive
CD-ROM drive does not
read and there are no error
codes or messages are
displayed.
CD may have dirt or foreign
material on it. Check with a
known good disc.
Ensure that the CD-ROM
driver is installed properly.
See “CD-ROM Drive” on
page 62.
CD-ROM drive.
CD-ROM drive can play
audio CD but no sound
output.
Ensure that the headphone
jack of the CD-ROM has an
output, then check if the
audio cable from CD-ROM
drive to system board CN12
is connected properly. See
“System Board Jumpers
and Connectors” on page
105.
Turn up the sound volume.
Speaker power/connection/
cable.
CD-ROM drive.
Table 2-3 Error Symptoms List
(Continued)
NOTE:
To diagnose a problem, first find the error symptom
in the left column. If directed to a check procedure,
replace the FRU indicated in the check procedure. If
no check procedure is indicated, the first Action/
FRU listed in right column is the most likely cause.
Error Symptoms Action/FRU