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Diagnostics
The diagnostic programs use a full range of diagnostic utilities to determine the
operating condition of the computer’s hardware components.
For a complete list of error codes and messages, see ″Symptom-to-FRU Index″ on
page 39.
Diagnostics download
To download the diagnostic programs, do the following:
v Go to http://www.ibm.com/.
v Select Support.
v Select Desktop computing from the ″Search by Category″ pull-down menu.
v Select NetVista from the ″Product Family″ list.
v Search for the machine type in the ″Quick Path″ box on the left.
v Select Diagnostics from the ″Downloadable files by Category″ pull-down menu
or go directly to the link PC Enhanced Diagnostics diskette from the
″Downloadable files by date″ list. This link will take you to the self-starting
utility download and instructions.
Navigating through the diagnostic programs
Use the cursor movement keys to navigate within the menus.
v The Enter key is used to select a menu item.
v The Esc key is used to back up to the previous menu.
v For online help select F1.
Running diagnostic tests
There are four ways to run the diagnostic tests.
1. Using the cursor movement keys, highlight Run Normal Test or Run Quick
Test from the Diagnostics menu and then press Enter.
This will automatically run a pre-defined group of tests from each test category.
Run Normal Test runs a more extensive set of tests than does Run Quick Test
and takes longer to execute.
2. Press F5 to automatically run all selected tests in all categories. See ″Test
Selection″.
3. From within a test category, press Ctrl-Enter to automatically run only the
selected tests in that category. See ″Test Selection″.
4. Using the cursor movement keys, highlight a single test within a test category,
then press Enter. This will run only that test.
Press Esc at any time to stop the testing process.
Test results, (N/A, PASSED, FAILED, ABORTED), are displayed in the field beside
the test description and in the test log. See “Viewing the test log” on page 14.
Test selection
To select one or more tests, use the following procedure.
1. Open the corresponding test category.
2. Using the cursor movement keys, highlight the desired test.
3. Press the space bar.
10 Hardware Maintenance Manual