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TECHNICAL SUPPORT (FAQ)
TROUBLESHOOTING
Problem
Possible
Cause
Suggested Action Reference
Screen is blank
and power
indicator is off
No Power to
monitor
Ensure that the electrical
outlet and the monitor are
both switched on.
Check that the power cord
is firmly plugged into the
electrical outlet and the
power supply unit.
Try another power cord.
Try another electrical
outlet.
CONTROLS AND
CONNECTORS
Section on page 1
Screen is blank
and power
indicator is
steady green
Brightness
and Contrast
may be too
low
Adjust brightness and
contrast.
OPERATING
INSTRUCTIONS
Section on page 3
Screen is blank
and power
indicator is
steady amber
The monitor is
in the Power
Management
Standby state
Press any key on the
keyboard or move the
mouse to restore
operation.
Check the Power
Management software on
your computer
Power Management
section on page 16
Screen is blank
and power
indicator is
flashing green
every 0.5
second
Display mode
of the
computer is
outside the
range of the
monitor
Reconfigure the computer
to use a supported display
mode.
Factory set display
mode
Section on page 15
11