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EasyCoder 3400e Bar Code Label Printer User’s Manual
HelvC
NugFont
C39
4-4
Printer Operation Problems (continued)
Symptom Possible Causes Solution
Labels stop feeding
through the printer.
(continued)
You have set the printer for
continuous label stock.
Use PrintSet to check the configuration settings. If
the settings are incorrect, use PrintSet to change the
settings.
Media is sticking to the paper path. Clean any extraneous material from the paper path
and clean the path thoroughly. Refer to Chapter 3,
“Maintaining the Printer.”
Printer slows down. You have incorrectly set the image
bands or print speed.
Use PrintSet to change the image bands or print
speed settings.
Printer has aborted and reset the
print speed and image bands.
Use PrintSet to change the image bands or print
speed settings.
Labels stick to door
or fail to strip.
The self-strip roller is dirty. Clean the self-strip roller. See Chapter 3,
“Maintaining the Printer.”
The Alert LED
flashes and printing
stops.
Printhead has overheated. Leave printer alone until it has time to cool down. It
will resume printing on its own.
Media fault. The printhead is up. Make sure the printhead is down. The head lift lever
should be straight up and down. Press the Feed/Pause
button to resume printing.
Sensor type set incorrectly. Configure the printer for the correct sensor for the
Print mode you are using. You can enable self-strip
and other Print modes from PrintSet.
You have incorrectly loaded the
media.
Try reloading the media. For help, see “Loading
Media Into the Printer” in Chapter 2.
Test configuration
label does not print.
You have incorrectly loaded the
media.
Try reloading the media. For help, see “Loading
Media Into the Printer” in Chapter 2.
You have configured the printer for
self-strip media.
Set the printer to the default configuration using the
DIP switches. For help, see “Plugging In the Printer”
in Chapter 1.
Media fault. Remove media from under the label taken sensor.