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User Guide
To make an emergency call, perform one of the
following actions:
• Unlocked keyboard or device: In the phone, type
the emergency number. Press the Send key.
• Locked keyboard or device: Click the trackwheel.
Click Emergency Call. Click Yes.
Note:
Emergency calls can only be made to official
emergency access numbers, for example 911 in North
America.
Related topics
Turn on A-GPS support (See page 40.)
About Emergency Callback Mode (See page 41.)
About A-GPS support
Depending on your service provider, your BlackBerry®
device might be enabled with Assisted Global
Positioning System (A-GPS) support.
If your device is enabled with A-GPS support, an
emergency operator should be able to estimate your
location when you make an emergency call or when
your device is in Emergency Callback Mode.
Turn on A-GPS support
In the device options, click Location Based Services.
Perform one of the following actions:
• To turn on and off A-GPS support for emergencies,
set the GPS Services field to 911 Only/Location
Off or Location Off/Location On.
• To enable an operator to estimate your location at
other times (subject to A-GPS limitations), set the
GPS Services field to Location On.
Warning:
In an emergency, always provide detailed information
about your location to the emergency operator.
Because of certain limitations in A-GPS technology
and emergency infrastructure, the emergency operator
might not be able to estimate your location using only
A-GPS information.
Note:
The options present on your BlackBerry® device to
turn on and off A-GPS support might differ slightly
depending on your service provider.
Related topics
About A-GPS support (See page 40.)
About Emergency Callback Mode (See page 41.)
About location-based services
Depending on your service provider, your BlackBerry®
device might be enabled with location-based services.
The privacy setting for location-based services
controls whether programs on your device can use the
GPS position of your BlackBerry® device. For example,
a program could use the GPS position of your device
to give you driving directions.
Change the privacy setting for
location-based services
To set the privacy level for location-based services on
your BlackBerry® device, in the device options, click
Location Based Services. Perform one of the following
actions:
• To be prompted each time a location-based
service program wants to use the GPS position of
your device, set the Privacy Setting field to By
Permission. Click the trackwheel. Click Save.
• To prevent location-based service programs from
using the GPS position of your device, set the
Privacy Setting field to Restricted. Click the
trackwheel. Click Save.