Filter
Top Products
this is suspected, clear the error log and run the test
again. Do not replace any FRUs if log errors do not
reappear.
Be careful not to replace a non-defective FRU.
What to Do First
The servicer must include the following in the parts
exchange form or parts return form that is attached to the
returned FRU:
1. Name and phone number of servicer
2. Date of service
3. Date when part failed
4. Date of purchase
5. Failure symptoms, error codes appearing on the
display, and beep symptoms
6. Procedure index and page number in which the failing
FRU was detected
7. Failing FRU name and part number
8. Computer type, model number and serial number
9. Customer’s name and address
Before checking problems with the computer, determine
whether or not the damage applies to the warranty by
referring to the following:
Note for Warranty: During the warranty period, the
customer may be responsible for repair costs if the
computer damage was caused by misuse, accident,
modification, unsuitable physical or operating environment,
or improper maintenance by the customer. The following
list provides some common items that are not covered
under warranty and some symptoms that may indicate that
the system was subjected to stresses beyond normal use:
The following is not covered under warranty:
v LCD panel cracked by applying excessive force or from
being dropped
v Scratched (cosmetic) parts
v Cracked or broken plastic parts, broken latches, broken
pins, or broken connectors caused by excessive force
v Damage caused by liquid spilled into the system
v Damage caused by the improper insertion of a PC Card
or the installation of an incompatible card
v Damaged or bent PC Card eject button
v Fuses blown by attachment of a non-supported device
v Forgotten computer password (making the computer
unusable)
2 ThinkPad s30, s31