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Descriptions and Corrective Actions for Errors and Messages
Table 15 gives descriptions of the errors and messages that pertain to the Ultrium 2
Tape Drive, and tells what to do when you receive them.
Attention: If the tape drive detects a permanent error and displays an error code
other than 0, it automatically performs a drive dump. If you force a drive dump, the
existing dump will be overwritten and data will be lost. After you force a drive dump,
do not turn off the power to the tape drive or you may lose the dump data.
Table 15. Codes for error conditions and informational messages for the IBM TotalStorage LTO Ultrium 2 Tape
Drive. The single-character display clears if you power-off the drive.
Code Cause and Action
0 No error occurred and no action is required. This code displays:
v When power is cycled (turned off, then on) to the tape drive.
v When diagnostics have finished running and no error occurred.
Note: The single-character display is blank during normal operation of the tape drive.
1 Cooling problem. The tape drive detected that the recommended operating temperature was
exceeded. Perform the following action:
1. If a fan is present in the enclosure, ensure that it is rotating and is quiet. If not, replace the fan
(for instructions about replacing the fan, see your enclosure’s documentation).
2. Remove any blockage that prevents air from flowing freely through the tape drive.
3. Ensure that the operating temperature and airflow is within the specified range (see Chapter 2,
“Specifications” on page 11).
4. If the operating temperature is within the specified range and the problem persists, replace the
tape drive.
The error code clears when you power-off the tape drive or place it in maintenance mode.
2 Power problem. The tape drive detected that the externally supplied power is either approaching
the specified voltage limits (the drive is still operating) or is outside the specified voltage limits (the
drive is not operating). Perform the following action:
1. Ensure that the power connector is properly seated.
2. Ensure that the proper dc voltages are being applied within the tolerances allowed (see
Chapter 2, “Specifications” on page 11).
3. If the proper voltages are being applied but the problem persists, replace the tape drive.
The error code clears when you power-off the tape drive or place it in maintenance mode.
Chapter 6. Resolving Problems 67