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6 Troubleshooting
This chapter contains help for your printer dock.
For updates to Troubleshooting information, visit our Web site at
www.kodak.com/go/printerdock.
Printing Problems
Printing
Problem Cause Action/Solution
Paper does not
feed.
More than 25 sheets of
paper are in the paper
tray.
Check the paper limit line inside
the paper tray.
Remove and re-install the paper
tray (page 8).
Fan the paper, re-install the paper
tray, then press Print.
Paper misfeeds
or pulls multiple
sheets through
the printer.
Too much paper is
loaded in the paper
tray, or the paper is
improperly loaded.
Reload the paper (page 8), using
no more than 25 sheets.
The paper tray is
improperly installed.
Re-install the paper tray (page 9).
Paper stops
during mid-print,
Paper or
Cartridge lights
flash.
The paper is jammed. Clear the paper jam (page 33).
The color cartridge is
jammed.
Clear the cartridge jam (page 34).
urg_00170.book Page 37 Thursday, August 14, 2003 7:20 AM