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Chapter 7
Telephone Customer Support
If you have questions concerning the operation of the software or printer dock,
you may speak directly to a customer support representative.
Customer support hours vary by location.
Before You Call
If the printer dock is connected to a computer, please be at the computer, and
have the following information available:
Operating system__________________________________________
Processor speed (MHz)_____________________________________
Computer model __________________________________________
Amount of memory (MB)____________________________________
Exact error message you received_______________________________
Version of installation CD____________________________________
Printer dock serial number___________________________________
Camera model____________________________________________
urg_00170.book Page 52 Thursday, August 14, 2003 7:20 AM