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Troubleshooting 4-15
NovaJet 500/630/700 Series Service Manual
Symptoms Possible cause Solution
Table 4-1. Troubleshooting Table (cont).
TROUBLE-
SHOOTING
Media Feed
Motor Not
Operating,
Sensor Works
• bad connection reconnect Feed
to the motor motor
• bad Feed motor Replace Feed
motor
• faulty wiring leg reseat or replace
harness leg harness
• bad MPCB replace MPCB
Media Feed and
Take-Up Motors
Not Operating,
Both Sensors
Working
• printer is in put in Take-Up
Sheet Mode Mode (to activate
both) or Roll Mode
(to activate feed
motor only),
(under “Supply
Type” from
“Paper Option
Menu”)
Media Feed or
Take-Up Sensor(s)
Not Operating
• reflective decal clean decal and/or
is dirty or blocked clear obstruction
• reflective decal replace reflective
missing decal