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7 Troubleshooting
For step-by-step product support, visit www.kodak.com/go/g610support and select
Interactive Troubleshooting and Repairs. Select FAQs to learn how to perform a
Diagnostic test (identifies common problems).
Printing problems
If... Try the following
Paper does not
feed
Clean the paper-feed rollers:
1 Remove the paper tray from the printer dock, and leave the paper-tray
door open.
2 Lightly moisten a lint-free cloth with water. (Do not use cotton swabs,
harsh or abrasive cleaners, or organic solvents.)
3 Wipe clean the surface of the paper-feed rollers.
4 Advance the paper-feed rollers using the moistened lint-free cloth, as
necessary, and continue cleaning.
5 Allow the paper-feed rollers to fully dry before reconnecting the power
and inserting the paper-tray.
Paper-feed rollers