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Troubleshooting
After installing a
new color
cartridge, the
following error
message
appears:
“Empty
cartridge.
Replace color
cartridge, then
press Print”.
(The printer
does not
recognize the
color cartridge)
1 Open the cartridge door.
2
Push up on the green cartridge-release tab.
3 Remove the cartridge.
4 Reinsert the cartridge.
5 Press Print.
If the error message reappears:
■ Repeat steps 1-3 above, then clean the cartridge sensor with a dry
lint-free cloth
.
■ Reinsert the cartridge, then press Print.
If... Try the following
Sensor