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Troubleshooting > Error Code List
U03400 Polling reception was interrupted because the password entered by the other party did not match the
Local FAX ID on the receiving machine. Check with the other party.
U03500 Sub address bulletin board reception was attempted and the other party’s machine is an our brand
model, but the specified sub address box was not registered on the other party’s machine.
Check with the recipient.
U03600 The other party’s machine is an our brand model and sub address bulletin board reception was
interrupted because the specified sub address password was incorrect. Check with the other party.
U03700 Sub address bulletin board reception was attempted but the other party’s machine either does not
have a sub address bulletin board communication function or there were no originals in any of the
originals transfer boxes (sub address boxes).
U04000 Specified sub address box is not registered in our brand recipient machine, or the sub address does
not match.
U04100 Recipient machine is not equipped with a sub address box function, or the sub address does not
match.
U04200 Encrypted transmission was canceled because the specified box is not registered.
U04300 Encrypted transmission was canceled because the recipient fax is not equipped with an encrypted
communication function.
U04400 Encrypted transmission was canceled because the encryption key does not match.
U04500 Encrypted reception was canceled because the encryption key does not match.
U05100 Transmission was canceled because communication requirements are not met due to the
transmission restriction set on this machine. Check with the recipient.
U05200 Reception was canceled because communication requirements are not met due to the reception
restriction set on this machine.
U05300 Reception was rejected by the recipient because communication requirements are not met due to the
reception restriction set on the recipient machine. Check with the recipient.
U14000 Reception to the Sub Address Box was stopped because there is no more free space in the memory of
this machine. Create free space by outputting the data stored in the memory, or cancel the reception to
the Sub Address Box.
U14100 Transmission to the Sub Address Box or sub address box on our brand recipient machine was
stopped because there is no more free space in the memory of the recipient machine. Check with the
recipient.
U19000 Memory reception was stopped because there is no more free space in the memory of this machine.
Create free space by outputting the data stored in the memory, and ask the sender to resend.
U19100 Transmission was stopped because there is no more free space in the memory of the recipient
machine. Check with the recipient.
U19300 Transmission was stopped due to a data error occurring during transmission. Send again.
Error Code Possible Cause/Action