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General Guide
5-2
General Guide
There are quite a few printer problems which may be corrected by the user. This section explains how
to correct these problems.
If some kind of printer problem should occur, check the following before concluding the printer is
broken.
Symptom Check Items Corrective Action
The printer will not
print.
Check the ON
LINE/A4 indicator.
Off Press the ON LINE/STATUS key.
If the indicator remains off and the printer still
will not print even after pressing the ON
LINE/STATUS key, the problem may be
power-related. Look through the items below
and check anything that seems appropriate.
Lit See the appropriate item below.
Check the print
quality of a status
page if one can be
printed.
No problem There may be a problem in the connection
with the computer. Look through the items
below and check anything that seems
appropriate.
There is a
problem
See the section on Print Quality Problems
(See page 5-4).
Paper is jammed. See the section on Correcting a Paper Jam.
(Continued on next page)