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3. Troubleshooting
If Your Machine Does Not Operate as You
Want
General
Machine Status Problem/Cause Action
Please wait. A message appears when
youturnontheoperation
switch or change the toner
bottle.
Wait for the machine.
Cannot detect original size. Improper original is
placed. ⇒ p.20 “Sizes diffi-
cult to detect”
Place a custom size original on the
exposure glass. ⇒ p.31 “Placing
Originals on the Exposure Glass”
Input the horizontal and vertical
size of the custom original. ⇒ p.31
“Placing Originals on the Exposure
Glass”
Select paper manually, not with
Auto Paper Select mode.
Do not use Auto Reduce/Enlarge
mode.
Original is not placed. Place your originals.
Check original orientation. There is no copy paper that
is in the same direction as
the originals.
Place the original in the same direc-
tion as the copy paper.
Check paper size. Improper paper size is set. If you press the
{
{{
{
Start
}
}}
}
key, copy
will start onto the selected paper.
Rotate Sort is not available
with this image size.
Asizeofpaperforwhich
Rotate Sort is not available
is selected.
Select the proper paper size. ⇒ p.47
“Sort”
It is over stapling capacity. The number of sheets per
set is over the staple capac-
ity.
Check the stapler capacity. ⇒ p.51
“Staple”
Cannot staple paper of this
size.
The Staple function cannot
be used with paper size se-
lected.
Select a paper size that can be used
in Staple mode. ⇒ p.51 “Staple”
Duplex is not avilable with
this paper size.
A paper size not available
in Duplex mode has been
selected.
Select the proper paper size. ⇒ p.88
“Duplex”
Maximum number of sets
is *.
The number of copies ex-
ceeds the maximum copy
quantity.
You can change the maximum copy
quantity. ⇒ “Max. Copy Quantity”
on p.187 “General Features
2
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”