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Troubleshooting
7-4
Info
Code
Meaning Action
Page
30530
31530
Authentication required:
Mail server requires
authentication in order to
perform the requested
action.
Contact your network administrator for
further help on mail server’s
authentication mechanism. Choose
SMTP authentication for e-mail s
ecurity
or turn off the mail server’s
authentication, and try again.
31550 Requested action not
taken: mailbox
unavailable
[E.g., mailbox not found,
no access]
Check the “To” address.
31551 User not local: please try
again.
Check the “To” address.
31552 Requested mail action
aborted: exceeded
storage allocation
1. Check the “To” address.
2. Check mailbox storage
allocation.
3. Contact the network administrator..
31553 Requested action not
taken: mailbox name not
allowed
Check the “To” address.
32554
33554
Transaction failed Contact the network administrator.
32999 Connection broken during
data transmission.
1. Check network environment.
2. Check if e-mail attachment size is
larger than the mailbox quota.