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WiBox2100E User Guide 82
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This chapter discusses how you can diagnose and fix errors quickly without having to
contact a dealer or Lantronix. It helps to connect a terminal to the serial port while
diagnosing an error to view summary messages that may be displayed. When
troubleshooting, always ensure that the physical connections (power cable, network
cable, and serial cable) are secure.
Note: Some unexplained errors might be caused by duplicate IP addresses on the
network. Make sure that your unit's IP address is unique.
Diagnostic LED States
Condition Channel 1 Status LED
Network controller error Blink 3x/4 seconds
Serial number storage
checksum error
Blink 4x/4 seconds
Duplicate IP address present Blink 5x/4 seconds
No DHCP response Blink 5x/4 seconds
Setup menu active
Blink 2x/second for 2 seconds, off
for 2 seconds
Problems and Error Messages
Problem/Message Reason Solution
Network Name (SSID) in the
WiBox is not set or does not
match the Access Point (AP).
Verify Network Name (SSID) for
the WiBox and AP are exactly the
same. These are case-sensitive.
Cannot establish an
Infrastructure network
connection to the WiBox.
The AP has WEP encryption
enabled and the WiBox does not
or WEP authentication type does
not match the AP.
Enable WEP encryption in WiBox.
Set encryption key and
authentication type to match the
AP. Ensure the key is entered in
HEX notation in both the AP and
the WiBox.