Lenovo 2355AK4 Laptop User Manual


 
Problem: The computer does not operate with a fully charged battery pack.
Solution: The surge protector in the battery pack might be active. Turn off the computer for one minute to
reset the protector; then turn on the computer again.
Problem: The battery pack cannot be charged.
Solution: You cannot charge the battery when it is too hot. If the battery feels hot, remove it from the
computer and allow it to cool to room temperature. After it cools, reinstall it and recharge the battery. If it
still cannot be charged, have it serviced.
This system supports only batteries specially designed for this specic system and manufactured
by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries
designed for other systems. If an unauthorized battery or a battery designed for another system is
installed, the system will not charge.
Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and
provides no warranties for failures or damage arising out of their use.
AC power adapter problems
Problem: The ac power adapter is connected to the computer and the working electrical outlet, but the
power adapter (power plug) icon is not displayed on the taskbar. Also the ac power indicator does not
light up.
Solution: Do the following:
1. Make sure that the connection of the ac power adapter is correct. For instructions on connecting the ac
power adapter, see Safety, Warranty, and Setup Guide that comes with your computer.
2. If the connection of the ac power adapter is correct, turn off the computer, then disconnect the ac power
adapter and remove the main battery.
3. Reinstall the battery and reconnect the ac power adapter, then turn on the computer.
4. If the power adapter icon still is not displayed in the Windows notication area and the ac power
indicator does not light up, have the ac power adapter and your computer serviced.
Note: If you are using the Windows 7 operating system, to display the power adapter (power plug) icon,
click the triangular icon on the taskbar.
Power problems
Print these instructions now and keep it with your computer for reference later.
If your computer is getting no power at all, check the following items:
1. Verify the power button. Refer to “System-status indicators” on page 8. The power button is illuminated
whenever the computer is on.
2. Check all power connections. Remove any power strips and surge protectors to connect the ac power
adapter directly to the ac power outlet.
3. Inspect the ac power adapter. Check for any physical damage, and make sure that the power cable is
rmly attached to the adapter brick and the computer.
4. Verify the ac power source is working by attaching another device to the outlet.
5. Remove the computer from a ThinkPad Port Replicator Series 3, ThinkPad Mini Dock Series 3, ThinkPad
Mini Dock Plus Series 3, or the ThinkPad Mini Dock Plus Series 3 (170 W). Refer to “Detaching a
ThinkPad port replicator or docking station” on page 108.
6. Remove all devices and then test for system power with minimal devices attached.
a. Disconnect the ac power adapter and all cables from the computer.
b. Close the computer display, and turn the computer over.
150 User Guide