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General troubleshooting
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General troubleshooting
Understanding error messages and flashing lights
Use this section to understand printer software error messages on your computer screen and a
blinking light on your printer.
Paper Jam message
For help clearing a paper jam, see “Printer has a paper jam” on page 57.
Ink Low message
A print cartridge is running out of ink. An Ink Low message appears when one of your cartridges is
25% full or less.
When this message appears you can:
• Click OK.
• Click the ? to get more information about ordering supplies.
• Order a new cartridge or locate a dealer near you by contacting the Lenovo Web site at
www.lenovo.com.
For help:
• Installing a new cartridge, see “Installing the cartridges” on page 43.
• Ordering supplies, see “Ordering supplies” on page 48.
For information about: See page:
Understanding error messages and flashing lights 53
Resolving unsuccessful or slow printing 54
Clearing paper misfeeds or jams 56
Solving print quality problems 58
Solving specialty media problems 60