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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Hardware Maintenance Manual to determine which components are customer replaceable units
(CRUs) and which components are field replaceable units (FRUs).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
2018002 Option ROM resource allocation failure Informational message that some devices might not
be initialized.
1. If possible, rearrange the order of the adapters in
the PCI slots to change the load order of the
optional-device ROM code.
2. Run the Setup Utility, select Startup Options, and
change the boot priority to change the load order
of the optional-device ROM code.
3. Run the Setup Utility and disable some other
resources, if their functions are not being used, to
make more space available.
a. Select Startup Options, then Planar
Ethernet (PXE/DHCP) to disable the
integrated Ethernet controller ROM.
b. Select Advanced Functions, then PCI Bus
Control, then PCI ROM Control Execution to
disable the ROM of the adapter in the PCI
slots.
c. Select Devices and I/O Ports to disable any
of the integrated devices.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Each adapter
b. (Trained service technician only) System
board
3xx0007 (xx
can be 00 -
19)
Firmware fault detected, system halted
1. Recover the server firmware to the latest level
(see “Updating the firmware” on page 151).
2. Undo any recent configuration changes, or clear
CMOS memory to restore the settings to the
default values.
3. Remove any recently installed hardware.
3038003 Firmware corrupted
1. Run the Setup Utility, select Load Default
Settings, and save the settings to recover the
server firmware.
2. (Trained service technician only) Replace the
system board.
3048005 Booted secondary (backup) UEFI Image Information only. The backup switch was used to boot
the secondary bank.
Chapter 7. Troubleshooting 183