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EasyStartup overview .....................148
Installing your operating system without using EasyStartup .......150
Using the Boot Manager program .................150
Enabling the Broadcom Gigabit Ethernet Utility program .........151
Configuring the Broadcom Gigabit Ethernet controller ..........151
Updating the firmware ......................151
Starting the backup server firmware................152
Recovering the server firmware .................152
Automated boot recovery (ABR) ..................154
Three boot failure .......................154
Using the integrated management module ..............155
Using the remote presence capability and blue-screen capture .......156
Enabling the remote presence feature ...............156
Obtaining the IP address for the IMM ...............157
Logging on to the Web interface .................157
Diagnostics programs and messages ................158
Running the diagnostics programs ................158
Advanced Settings Utility program .................159
Installing EasyManage software ..................160
Installation requirements ....................160
Installation order .......................160
Installing Windows 2003 components on the Core Server........161
Installing Windows 2008 32-bit components .............161
Uninstalling the LANDesk Software Agent .............162
Chapter 7. Troubleshooting ...................163
Troubleshooting tables .....................163
CD or DVD drive problems ...................163
Diskette drive problems ....................164
General problems ......................165
Hard disk drive problems....................165
Intermittent problems .....................166
Keyboard, mouse, or pointing-device problems............166
Memory problems ......................167
Microprocessor problems....................168
Monitor or video problems ...................168
Optional-device problems ...................170
Power problems .......................171
Serial port problems .....................172
Software problems ......................173
Universal Serial Bus (USB) port problems .............173
Solving undetermined problems ..................173
Solving SCSI problems .....................174
Solving power problems .....................175
Solving Ethernet controller problems ................175
POST ............................176
Event logs .........................176
POST error codes ......................178
Appendix A. Getting help and technical assistance ..........187
Before you call ........................187
Using the documentation .....................187
Getting help and information from the World Wide Web
.........187
Calling for service .......................188
Using other services ......................188
Purchasing additional services...................189
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