Filter
Top Products
Message/Symptom FRU/Action
Printer problems 1. Printer
2. System board
Program loads from the hard disk with a known-good
diagnostics diskette in the rst 3.5-inch diskette drive
1. Run the Setup Utility program and check Startup
sequence.
2. Diskette drive
3. Diskette drive cable
4. System board
5. Power supply
RPL computer cannot access programs from its own hard
disk.
1. If network administrator is using LCCM Hybrid RPL,
check startup sequence:
a. First device - network
b. Second device - hard disk
2. Hard disk drive
RPL computer does not RPL from server
1. Check startup sequence.
2. Check the network adapter LED status.
Serial or parallel port device failure (system board port) 1. External device self-test OK?
2. External device
3. Cable
4. System board
Serial or parallel port device failure (adapter port) 1. External device self-test OK?
2. External device
3. Cable
4. Alternate adapter
5. System board
Some or all keys on the keyboard do not work
1. Keyboard
2. Keyboard cable
3. System board
Undetermined problems
This section provides instructions on how to nd out the failing devices or adapters.
1. Turn off the computer.
2. Remove or disconnect the following components (if installed) one at a time.
a. External devices (modem, printer, or mouse)
b. Any adapters
c. Memory modules
d. Extended video memory
e. External Cache
f. External Cache RAM
g. Hard disk drive
h. Diskette drive
3. Turn on the computer to re-test the system.
4. Repeat steps 1 through 3 until you nd the failing device or adapter.
Chapter 8. Symptom-to-FRU Index 53