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Chapter 6. Replacing devices . . . . . 67
Static electricity prevention. . . . . . . . . . 67
Replacing the battery . . . . . . . . . . . . 67
Replacing the SIM card . . . . . . . . . . . 69
Replacing the keyboard . . . . . . . . . . . 70
ThinkPad Edge E431 . . . . . . . . . . 70
ThinkPad Edge E531 . . . . . . . . . . 76
Replacing the hard disk drive or solid-state drive . 82
Replacing the optical drive . . . . . . . . . . 85
ThinkPad Edge E431 . . . . . . . . . . 85
ThinkPad Edge E531 . . . . . . . . . . 87
Replacing a wireless LAN card . . . . . . . . 89
Replacing a wireless WAN card . . . . . . . . 92
Replacing a memory module . . . . . . . . . 94
Replacing the backup battery . . . . . . . . . 96
Chapter 7. Advanced
conguration . . . . . . . . . . . . 101
Installing a new operating system . . . . . . . 101
Before you begin . . . . . . . . . . . . 101
Installing the Windows 7 operating system . . 102
Installing the Windows 8 operating system . . 103
Installing device drivers . . . . . . . . . . . 103
Installing the driver for the 4-in-1 media card
reader . . . . . . . . . . . . . . . . 103
Installing the driver for USB 3.0 on the
Windows 7 operating system . . . . . . . 104
Installing the ThinkPad monitor le for
Windows 2000/XP/Vista/7 on the Windows 7
operating system . . . . . . . . . . . . 104
Installing other drivers and software on the
Windows 7 operating system . . . . . . . 104
ThinkPad Setup . . . . . . . . . . . . . . 105
Main menu . . . . . . . . . . . . . . 105
Cong menu. . . . . . . . . . . . . . 106
Date/Time menu . . . . . . . . . . . . 109
Security menu . . . . . . . . . . . . . 110
Startup menu . . . . . . . . . . . . . 114
Restart menu . . . . . . . . . . . . . 117
Updating your system UEFI BIOS . . . . . 117
Chapter 8. Preventing problems . . 119
General tips for preventing problems . . . . . . 119
Making sure device drivers are current . . . . . 120
Taking care of your computer . . . . . . . . . 121
Cleaning the cover of your computer . . . . 122
Chapter 9. Troubleshooting computer
problems . . . . . . . . . . . . . . 125
Diagnosing problems . . . . . . . . . . . . 125
Troubleshooting . . . . . . . . . . . . . . 125
Computer stops responding . . . . . . . 125
Spills on the keyboard . . . . . . . . . . 126
Error messages . . . . . . . . . . . . 126
Errors without messages . . . . . . . . . 128
Beep errors . . . . . . . . . . . . . . 129
Memory module problems . . . . . . . . 130
Networking problems . . . . . . . . . . 130
Problems with the keyboard and other pointing
devices. . . . . . . . . . . . . . . . 132
Problems with the display and multimedia
devices. . . . . . . . . . . . . . . . 133
Fingerprint reader problems. . . . . . . . 138
Battery and power problems . . . . . . . 138
Problems with drives and other storage
devices. . . . . . . . . . . . . . . . 141
A software problem . . . . . . . . . . . 142
A USB problem . . . . . . . . . . . . 143
Chapter 10. Getting support . . . . 145
Before you contact Lenovo. . . . . . . . . . 145
Getting help and service . . . . . . . . . . . 146
Using diagnostic programs . . . . . . . . 146
Lenovo Support Web site. . . . . . . . . 146
Calling Lenovo . . . . . . . . . . . . . 146
Finding ThinkPad options . . . . . . . . 147
Purchasing additional services . . . . . . . . 148
Appendix A. Regulatory
information . . . . . . . . . . . . . 149
Wireless related information . . . . . . . . . 149
Location of the UltraConnect wireless
antennas . . . . . . . . . . . . . . . 150
Locating wireless regulatory notices . . . . 151
Export classication notice . . . . . . . . . . 151
Electronic emission notices. . . . . . . . . . 151
Federal Communications Commission
Declaration of Conformity . . . . . . . . 151
Industry Canada Class B emission compliance
statement . . . . . . . . . . . . . . . 152
European Union - Compliance to the
Electromagnetic Compatibility Directive . . . 152
German Class B compliance statement . . . 152
Korea Class B compliance statement . . . . 153
Japan VCCI Class B compliance statement. . 153
Japan compliance statement for products
which connect to the power mains with
rated current less than or equal to 20 A per
phase . . . . . . . . . . . . . . . . 153
Lenovo product service information for
Taiwan . . . . . . . . . . . . . . . . 153
Appendix B. WEEE and recycling
statements . . . . . . . . . . . . . 155
Important WEEE information . . . . . . . . . 155
ii User Guide